customer care center

Ordering & account

Checkout

When you are ready to complete your purchase, simply go to checkout and follow these steps to place your order:

 

Registered users

If you are a returning customer and have an account with us, please sign in using your email address and password and you will be taken directly to the first Checkout tab.

 

Non-registered users

If you are not registered, you can proceed without creating an account or you can create an account.

 

Billing and shipping info

Enter your billing information as it appears on your credit card statement. Your credit card will not be accepted without the appropriate billing address and telephone number. If you are a returning customer, your billing address will automatically appear on the Billing and Shipping page. If the shipping address is different than the billing address, enter the address where you would like your order shipped.

 

Shipping options

From the options provided, select from the shipping methods that are available for the item(s) you wish to purchase. For more information on shipping, click here.

 

Payment information

At this time, you must verify your address information is correct, review your order and then enter your payment method and click "Place Order." 

 

Purchase summary

After you complete the checkout process, the Purchase Summary page confirms detailed of the order you have placed and also provides you with a Purchase Summary reference number. We recommend that you print this Purchase Summary page for your records as it may be needed for order references.

 

Order and shipment confirmations

You will receive an order confirmation email which will include an order number - you can use this to track your order in My Account. Once your items have been shipped, you will receive a shipping confirmation email with details of which item/items have been sent. Please note that if you order more than one item, it is possible that different items may arrive on different days depending on stock availability.

 

Canadian orders

All orders are charged in US dollars. Credit card companies may convert your total to your local currency. Your order confirmation reflects US dollars.

Changing or cancelling order

When you place an order with us, it is processed immediately to help ensure your package is delivered within our estimate shipping time frames.

Unfortunately, we are unable to change or cancel an order once it has been submitted.

Please see our return page for additional return details.

Valid payment methods

Payment for all goods must be by credit, debit card or PayPal.

We accept payment with:

 

payment

International inquires

 

Europe (incl. UK), Middle East, Africa

Cristiano Bora
National Account Director

tel: +39 334 5788008
email us

 

Caribbean, South America, Central America

Corelle Brands LLC
email us

Australia

Corelle Brands Pty. Ltd.
Sydney Metro


tel: (02)-9317-1000
tel2: 1-800-251-643
visit us online
email us

 

India

Corelle Brands (India) Ptv. Ltd.
Unit 201 - A, 2nd Floor
Natraj Rustomjee, M V Road Junction, Western Express Highway, Andheri E0, Mumbai 400 069 India

tel: 91 22 6758 1300
visit us online

 

Asia Pacific

Corelle Brands (Asia Pacific) Pte. Ltd.
238A Thomson Road

#25-09/10 Novena Square Tower A

Singapore 307684

tel: (65) 4682008
visit us online
email us
find us on facebook

Mexico

Corelle Brands LLC

TEL: 011-52555-378-8250 ext. 16
visit us online
email us

Opening an account

Opening an account is easy. Simply click My Account, or when you place an order, you will be prompted to log in with your email address and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive emails about your order.

account benefits

  • Set up My Account and customize your preferences. Improve your shopping experience by taking advantage of great benefits.

news and exclusive offers

  • Sign up to receive email updates on special promotions, new product announcements, gift ideas and more.

order history

  • Receive important information regarding your order and the capability to track your order up to the moment it arrives.

faster checkout

  • Save your billing and shipping information to make it easier to find and buy your favorite stuff. Enjoy hassle-free checkout.

save my cart

  • Save My Cart for checkout at a later date.

Managing your account

It's easy to change your account information online, at any time. Simply click your account icon to access your account. If you have forgotten your password, click "Forgot Password."

Your email address serves as a convenient way to receive important information about your order and serves as your Corelle.com account identification.

Your account stores information such as order history and your billing and shipping address. It also offers you the ability to track your order(s). The password assures that only you have access to your account information.